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§ ARTLIFT – Inna Artemenko, Düsseldorfer Straße 75b, 40667 Meerbusch, Germany (hereinafter referred to as “we” or “ARTLIFT”) operates an online shop for goods on the website The following General Terms and Conditions apply to all services between us and our customers (hereinafter referred to as “Customer” or “You”) in the version valid at the time of the order, unless otherwise expressly agreed.(2) “Consumer” within the meaning of these General Terms and Conditions is any natural person who enters into a legal transaction for purposes which are predominantly neither commercial nor self-employed. “Entrepreneur” shall mean a natural or legal person or a partnership with legal capacity which, when concluding a legal transaction, acts in the exercise of its commercial or independent professional activity, whereby a partnership with legal capacity is a partnership which is endowed with the ability to acquire rights and enter into liabilities.§ 2 Conclusion of the contracts, storage of the contract text(1) The following regulations on the conclusion of the contract apply to orders via our online shop at Our product presentations on the Internet are non-binding and no binding offer to conclude a contract.(3) Upon receipt of an order in our online shop, the following regulations apply: The customer submits a binding contractual offer by successfully completing the order procedure provided for in our online shop. The order takes place in the following steps: selection of the desired goods,addition of the products by clicking on the appropriate button (e.g. “into the shopping cart”, “into the shopping bag” or similar),checking of the information in the shopping cart,calling up the order overview by clicking on the appropriate button (e.g. “into the shopping cart”, “into the shopping bag” or similar).B. “Continue to checkout”, “Continue to payment”, “To order overview” or similar), input/check of address and contact data, selection of the payment method, confirmation of the GTC and revocation instructions, completion of the order by pressing the button “Buy now”. The contract is concluded when you receive an order confirmation from us within three working days at the e-mail address provided.(4) In the event of the contract being concluded, the contract is concluded with ARTLIFT – Inna Artemenko, Düsseldorfer Straße 75b, 40667 Meerbusch, Germany.(5) Before the order is placed, the contract data can be printed out using the browser’s print function or saved electronically. The processing of the order and transmission of all information required in connection with the conclusion of the contract, in particular the order data, the general terms and conditions and the revocation instructions, is carried out by e-mail after the order has been placed by you, partly automatically. We do not save the contract text after conclusion of the contract. (6) Input errors can be corrected using the usual keyboard, mouse and browser functions (e.g. “back button” of the browser). They can also be corrected by prematurely interrupting the order process, closing the browser window and repeating the process. (7) The processing of the order and transmission of all information required in connection with the conclusion of the contract is partially automated by e-mail. You must therefore ensure that the e-mail address you have provided us with is correct, that the receipt of e-mails is technically ensured and, in particular, that SPAM filters do not prevent it.§ 3 Subject matter of the contract and essential features of the products(1) In our online shop, the subject matter of the contract is:The sale of goods. The specific goods offered can be found on our article pages.(2) The essential characteristics of the goods can be found in the article description.(3) For the sale of digital products, the restrictions apparent from the product description or otherwise resulting from the circumstances apply, in particular to hardware and/or software requirements for the target environment. Unless expressly agreed otherwise, the subject matter of the contract is only the private and commercial use of the products without the right to resell or sub-license.§ 4 Prices, shipping costs and delivery(1) The prices quoted in the respective offers as well as the shipping costs are total prices and include all price components including all applicable taxes.(2) The respective purchase price is to be paid before delivery of the product (advance payment), unless we expressly offer the purchase on account. The payment methods available to you are indicated under a correspondingly designated button in the online shop or in the respective offer. Unless otherwise stated for the individual payment methods, the following terms of payment shall apply.

(3) In addition to the stated prices, shipping costs may be incurred for the delivery of products, unless the respective article is not identified as free of shipping costs. The shipping costs will be clearly stated on the offers, in the shopping cart system and on the order overview.(4) All offered products are ready for shipment immediately (delivery time: 1-3 working days after receipt of payment).(5) The following delivery area restrictions apply: The delivery takes place in the following countries: Germany.§ 5 Right of retention, reservation of title(1) You can only exercise a right of retention if it concerns claims from the same contractual relationship.(2) The goods remain our property until the complete payment of the purchase price.§ 6 Right of revocation As a consumer you have a right of revocation. This is based on our revocation instructions.§ 7 Liability(1) Subject to the following exceptions, our liability for contractual breaches of duty as well as for tort shall be limited to intent or gross negligence.(2) In the event of slight negligence we shall have unlimited liability in the event of injury to life, limb or health or in the event of breach of a material contractual obligation. If we are in default of performance due to slight negligence, if performance has become impossible or if we have breached a material contractual obligation, liability for material damage and financial loss resulting therefrom shall be limited to the foreseeable damage typical for the contract. An essential contractual obligation is one whose fulfilment is essential for the proper execution of the contract, whose breach jeopardises the achievement of the purpose of the contract and whose observance you may regularly rely on. This includes in particular our obligation to take action and to perform the contractually owed service, which is described in § 3.8 Contractual languageThe only contractual language available is German.§ 9 Warranty/Customer Service(1) The warranty is governed by the statutory provisions.(2) For entrepreneurs, the warranty period for delivered goods is 12 months. (3) As a consumer, you are requested to immediately check the goods / digital goods or the service provided for completeness, obvious defects and transport damage upon fulfilment of the contract and to notify us and the carrier of any complaints as quickly as possible. If you do not comply with this, this naturally has no effect on your statutory warranty claims. (4) Our customer service for questions, complaints and objections is available to you Mo.-Fr. from 10-18 o’clock by e-mail: and/or telephone: +49 21325 81 04 82.§ 10 Final provisions(1) German law applies. With consumers this choice of law applies only, as far as thereby the protection granted by compelling regulations of the right of the state of the usual stay of the consumer is not withdrawn (favourability principle). (2) The regulations of the UN purchase right find expressly no application. (3) If it concerns with the customer a buyer, a legal entity of the public right or a public special estate, is jurisdiction for all disputes from contractual relations between the customer and the offerer the seat of the offerer.


Alternative Dispute Resolution in accordance with Art. 14 (1) ODR-VO and § 36 VSBG:

The European Commission provides a platform for online dispute resolution (OS), which you can find at We are not obliged or ready to participate in a dispute resolution procedure in front of an arbitration board for consumers.